At Millmead Optical Group, excellence is defined by uncompromising standards. Our accreditations represent more than compliance; they are a mark of integrity and responsibility at every level of our business. Independently awarded and rigorously maintained, these certifications reflect our dedication to ethical practice, environmental care, and exceptional quality. Together, they reinforce the trust placed in Millmead by the world’s most discerning optical and fashion brands.
Date Awarded: November 2023
Millmead Optical Group has achieved B-Corp certification, making a significant milestone in the company’s journey towards sustainability and social responsibility.
B-Corp Certification is a designation that a business is meeting high standards of verified performance, accountability, and transparency on factors from employee benefits and charitable giving to supply chain practices and input materials.
As leaders in the movement for economic systems change, B-Corps reap remarkable benefits. They build trust with consumers, communities, and suppliers; attract and retain employees; and draw mission-aligned investors. As they are required to undergo the verification process every three years in order to recertify, B-Corps are by definition also focused on continuous improvement, leading to their long-term resiliency.
Date Awarded: March 2022
Customer Service Excellence aims to bring professional, high-level customer service concepts into common currency by offering a unique improvement tool to help those delivering services put their customers at the core of what they do.
We all expect efficient, effective, excellent, equitable and empowering customer service – with the customer always and everywhere at the heart of service provision. In an ever more competitive and demanding society, getting the customer experience right is crucial to the success of any business or organisation. With this in mind, Customer Service Excellence was developed to offer companies and organisations a practical tool for driving customer-focused change.
Date Awarded: July 2021
ISCC is a global leading certification system, providing sustainability solutions for fully traceable and deforestation free supply chains.
ISCC’s objectives are to contribute to the implementation of environmentally, socially and economically sustainable production and use of all kinds of biomass in global supply chains.
- Implementing social and ecological sustainability criteria
- Monitoring deforestation-free supply chains
- Avoiding conversion of biodiverse grassland
- Calculating and reducing GHG emissions
- Establishing traceability in global supply chains
Date Awarded: Surveillance Audit 2025
ISO 9001 is the International Standard for Quality Management Systems, first published in 1987 by the International Organisation for Standardisation (ISO), it is one of the most commonly used management tools across the world.
It is designed to help organisations ensure that they meet the needs of customers and other stakeholders, by having a framework in place that helps ensure consistent quality in the provision of goods and/or services.
